Enterprise Relationship Management


Enterprise Relationship Management
ERM, business program that analyzes information about the company's clients (in order to improve service and customer relations)

English contemporary dictionary. 2014.

Look at other dictionaries:

  • Enterprise relationship management — Articleissues advert = October 2007 refimprove = October 2007 cleanup=October 2007 context=October 2007 expert=Business and EconomicsEnterprise relationship management or ERM is a business method in relationship management beyond customer… …   Wikipedia

  • Enterprise Feedback Management — (EFM) is a system of processes and software that enables organizations to centrally manage deployment of surveys while dispersing authoring and analysis throughout an organization. EFM systems typically provide different roles and permission… …   Wikipedia

  • Enterprise Resource Management — Enterprise Resource Planning (ERP, „Planung [des Einsatzes/der Verwendung] der Unternehmensressourcen“) bezeichnet die unternehmerische Aufgabe, die in einem Unternehmen vorhandenen Ressourcen (Kapital, Betriebsmittel oder Personal) möglichst… …   Deutsch Wikipedia

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  • Enterprise Output Management — (EOM) is an Information Technology practice that deals with the organization, formatting, management and distribution of data that is created by enterprise applications like Banking information systems, insurance information systems, ERP… …   Wikipedia

  • Enterprise IT Management — (EITM) is a strategy conceived and developed by CA, Inc. which details how organizations can transform the management of IT in order to maximize business value.As a strategy for increasing the business relevance of the IT function, EITM considers …   Wikipedia

  • Outsourcing relationship management — (ORM) is the business discipline widely adopted by companies and public institutions to manage one or more external service providers as part of an outsourcing strategy. ORM is a broadly used term that encompasses elements of organizational… …   Wikipedia

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  • Acquaintance Relationship Management — Customer Relationship Management, kurz CRM (dt. Kundenbeziehungsmanagement) oder Kundenpflege, bezeichnet die konsequente Ausrichtung einer Unternehmung auf seine Kunden und die systematische Gestaltung der Kundenbeziehungs Prozesse. Die dazu… …   Deutsch Wikipedia

  • Customer Relationship Management — Customer Relationship Management, kurz CRM (dt. Kundenbeziehungsmanagement) oder Kundenpflege, bezeichnet die konsequente Ausrichtung einer Unternehmung auf seine Kunden und die systematische Gestaltung der Kundenbeziehungs Prozesse. Die dazu… …   Deutsch Wikipedia


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